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US Congress bans WhatsApp on official devices over security risks

In US Congress News by Newsroom June 25, 2025

US Congress Bans WhatsApp on Official Devices Over Security Risks Image

US Congress bans WhatsApp (Credit: Andrew Harnik)

Key Points

  • The U.S. House of Representatives has officially banned WhatsApp on all government-issued devices, citing security and data protection concerns.
  • The decision was communicated via a memo from House Chief Administrative Officer (CAO) Catherine Szpindor on June 23, 2025.
  • The Office of Cybersecurity labeled WhatsApp a "high-risk application" due to lack of transparency, absence of stored data encryption, and potential security threats.
  • Staff must remove WhatsApp from all House devices, including mobile, desktop, and web versions.
  • Acceptable alternatives recommended include Microsoft Teams, Amazon Wickr, Signal, iMessage, and FaceTime.
  • Meta, WhatsApp’s parent company, strongly disagreed with the ban, arguing that WhatsApp offers default end-to-end encryption and a higher level of security than most approved alternatives.
  • The ban follows recent scrutiny over government officials’ use of insecure platforms for sensitive communications and previous bans on apps like TikTok, ChatGPT, and DeepSeek.
  • The move comes amid heightened cybersecurity concerns, including recent spyware attacks targeting WhatsApp users, such as journalists and civil society members.
  • The ban applies only to official devices; personal use of WhatsApp by staff is not affected.
  • The Senate has not announced a similar ban as of this report.

In a decisive move reflecting growing concerns over digital security, the U.S. House of Representatives has banned WhatsApp from all government-issued devices, citing significant risks related to data protection and transparency. The ban, effective immediately, underscores a broader shift in Washington’s approach to technology and the safeguarding of sensitive government communications.

Why Did the U.S. House Ban WhatsApp on Official Devices?

As reported by The Hacker News, the U.S. House of Representatives formally prohibited congressional staff from using WhatsApp on any government-issued device following a memo from the Chief Administrative Officer (CAO). The Office of Cybersecurity, in its assessment, deemed WhatsApp a "high-risk to users due to the lack of transparency in how it protects user data, absence of stored data encryption, and potential security risks involved with its use," according to the memo first reported by Axios and cited by multiple outlets.

Catherine Szpindor, the House’s CAO, reiterated in a statement to CNBC that "protecting the People’s House is our topmost priority," emphasizing that the ban was enacted after "monitoring and analyzing for potential cybersecurity risks that could endanger the data of House Members and staff".

What Are the Security Concerns Highlighted by the House?

According to Reuters, the official memo specified three main concerns: lack of transparency regarding data protection, the absence of encryption for stored data, and the potential for security threats associated with WhatsApp’s use. The CAO’s directive mandates that staff "are NOT allowed to download or keep the WhatsApp application on any House device, including any mobile, desktop, or web browser versions of its products," as reported by Entrepreneur.

The Street’s coverage contextualizes the ban within a broader pattern of lapses in secure communication among top officials, referencing a recent incident where high-level government leaders inadvertently shared sensitive information over insecure platforms. While those involved denied wrongdoing, the event heightened awareness about the risks associated with using consumer-grade messaging apps for official business.

How Has Meta Responded to the Ban?

Meta, the parent company of WhatsApp, has strongly pushed back against the House’s characterization of the app. As reported by The Hacker News, Meta’s Communications Director Andy Stone stated on X (formerly Twitter):

"We disagree with the House Chief Administrative Officer’s characterization in the strongest possible terms".

Stone further argued,

"Messages on WhatsApp are end-to-end encrypted by default, meaning only the recipients and not even WhatsApp can see them. This is a higher level of security than most of the apps on the CAO’s approved list that do not offer that protection".

Meta’s spokesperson reiterated to Reuters that WhatsApp provides a higher degree of security compared to the other approved messaging applications. The company maintains that its end-to-end encryption is industry-leading and that the ban misunderstands the app’s protections.

What Alternatives Has the House Recommended?

The CAO’s memo, as cited by The Hacker News and Entrepreneur, recommended several alternative messaging platforms deemed more secure for official use: Microsoft Teams, Amazon’s Wickr, Signal, Apple’s iMessage, and FaceTime. Staff are being directed to transition to these platforms, which are believed to offer better monitoring and data protection capabilities for government use.

Has WhatsApp Been Linked to Recent Security Incidents?

Reporting by Reuters and Outlook Business highlights that earlier this year, Meta disclosed a hacking campaign targeting around 90 WhatsApp users, including journalists and civil society representatives. The attack was attributed to Paragon Solutions, an Israeli spyware company, raising alarms about the app’s vulnerability to sophisticated cyber threats. While this incident did not involve government devices, it contributed to the growing unease among lawmakers about the risks of using WhatsApp for official communications.

Is This Part of a Broader Trend in Congressional Tech Policy?

As noted by The Street and Entrepreneur, the WhatsApp ban is the latest in a series of technology restrictions imposed by the House. Previous bans have targeted TikTok (in 2022), OpenAI’s ChatGPT, DeepSeek, and even Microsoft Copilot in some contexts. These moves reflect an increasingly cautious approach as US Congress seeks to regain control over its digital environment amid rising cybersecurity threats and public scrutiny.

How Are Staff Reacting to the Ban?

For many congressional staffers, the ban on WhatsApp represents a significant disruption. The Street reports that WhatsApp had become the default tool for everything from media coordination to cross-party scheduling, valued for its ease of use and speed. The sudden shift to alternative platforms has resulted in "awkward transitions, broken group chats, and presumably lots of 'What’s your new number?' messages flying around Capitol Hill," according to The Street’s analysis.

Does the Ban Affect Personal Devices or the Senate?

Importantly, the ban applies only to government-issued devices. Staffers are still permitted to use WhatsApp on their personal phones, and there is currently no indication that the Senate will implement a similar ban. The House’s action, however, signals a growing mistrust of Big Tech platforms in the federal government and may foreshadow further restrictions.

What Does This Mean for Meta and the Future of Messaging Apps in Government?

The ban is another blow to Meta’s already strained relationship with Washington. The Street observes that while the average user may not be directly affected, the move "could be a sign that government trust in Big Tech continues to erode". As cybersecurity threats mount and public scrutiny intensifies, federal security teams are opting for proactive measures, even if it means removing one of the world’s most popular apps from official use.

In summary, the U.S. House’s WhatsApp ban marks a significant escalation in the government’s efforts to secure its digital communications, reflecting both specific concerns about the app’s security and a broader skepticism toward Big Tech’s role in official government operations.


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